All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that apply end up working as a Egbert George certified cleaner.

If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!

We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.

Yes they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.

If you’re not content with your cleaning, we will come out and re-clean (within a 7-day window). If you still don’t think we did a good enough job to recommend us to your friends, we’ll refund your money.

If something is not done to your expectations, please let us know. We’ll send a team out to make it right (within a 7-day window). If after our re-clean is completed and you’re still not happy with service, we offer a full refund.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

Absolutely. Simply enter your coupon (giftcard) code into the booking form as you are creating your booking. Your final price will automatically change to reflect your coupon balance. At any time you can log into your account and see the balance on any giftcards you have.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

In most cases, you can enter your coupon code directly on the booking form. If you have any issues, please contact us and let us know.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right-hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointments that are already completed.

You can submit a password change request on the customer login page at #

You can submit a password change request on the customer login page at #

Log into your account and update your address in your upcoming booking. Alternatively, you can give us a call and we will update your address for you.

Log into your account at # and update your card on file. Your new card will automatically be noted as your default card.

Simply go to our booking form and schedule your appointment online. Alternatively, you can give us a call if there are any issues at all.

Move-in/Out Cleaning

Services Include detailed and focused cleaning and is similar to Deep Cleaning ensuring the space is well cleaned and sanitized for occupancy.

 

Home/Living Areas

High/Low dusting removing cobwebs in corners

Vacuum/Dust ceiling fans(*if stable)

Damp-wipe/tables/chairs

Damp-wipe outlets, switches, panels, doorknobs

Polish wood furniture

Wipe/Clean mirrors

Wet-wipe doors/door frames

Vacuum/mop hard floors(Tile/Hardwood)

Vacuum/mop stair(s) if hard surface (regular vacuum if carpeted)

Vacuum carpets and area rugs

Vacuum couch cushions

Dust/Clean all light fixtures

Clean inside windows

Wet-wipe baseboards

Vacuum vents

Clean sliding glass doors(*if any)

Bathrooms

High/Low dusting removing cobwebs in corners

Vacuum/Dust ceiling fans(*if stable)

Damp-wipe outlets, switches, panels, doorknobs

Scrub/sanitize sink/faucet

Scrub/sanitize shower/tub

Sanitize/toilet

Wipe/Clean mirrors

Wet-wipe doors/frames

Vacuum/mop tiled/hard floors

Vacuum carpets and area rugs

Damp-wipe light fixtures

Wet-wipe baseboards

Vacuum vents

Wet-wipe sanitize inside cabinets

Damp-wipe cabinet doors/sanitize drawers

Kitchen

Wet-wipe cabinet doors and drawers

Polish stainless-steel appliances (*if any)

Clean/polish microwave (inside and out)

Clean toaster oven (*if any)

Sanitize clean/polish counter tops, trim, and backsplash (*polish if granite or marble)

Inside oven cleaning

Inside fridge/freezer cleaning

Damp-wipe sanitize exterior of appliances

Wet-wipe clean stove backsplash

Stove top polish and cleaning (glass-electric/gas flame)

Wet-wipe sanitize range hood

Scrub sink/faucet (polish stainless steel/marble/granite)

Vacuum/dust ceiling fans (*if accessible and stable)

Damp-wipe sanitize kitchen furniture

Damp-wipe outlets, switches, panels, doorknobs

Polish wood furniture

Wet-wipe shine mirrors

Dust doors and door frames

Vacuum/mop hard floors(Tile/Hardwood)

Vacuum carpets/area rugs (if any)

Dust/vacuum all light fixtures(standing)

Wet-wipe baseboards

Vacuum vents

Underside/range hood cleaning

Scrub/sanitize floor behind/under refrigerator

Wet-wipe shine sliding glass doors(*if any)

​

Bedrooms

Vacuum under beds

High/Low dusting/removal of cobwebs in corners

Dust fans/ceiling fans (*if accessible and stable)

Sanitize tables and chairs

Damp-wipe outlets, switches, panels, doorknobs

Polish wood furniture

Wet-wipe shine mirrors

Wet-wipe doors/frames

Vacuum/mop hard floors

Vacuum/mop/stairs (*if hard surfaces/regular vacuum if carpeted)

Vacuum carpets and area rugs

Vacuum couch cushions

Damp-wipe light fixtures

Wet-wipe baseboards

Vacuum vents

Service include detailed and focused cleaning:

 

Home/Living Areas

High/Low dusting removing cobwebs in corners

Vacuum/Dust ceiling fans(*if stable)

Damp-wipe/tables/chairs

Damp-wipe outlets, switches, panels, doorknobs

Polish wood furniture

Wipe/Clean mirrors

Wet-wipe doors/door frames

Vacuum/mop hard floors(Tile/Hardwood)

Vacuum/mop stair(s) if hard surface (regular vacuum if carpeted)

Vacuum carpets and area rugs

Vacuum couch cushions

Dust/Clean all light fixtures

Clean inside windows

Wet-wipe baseboards

Vacuum vents

Clean sliding glass doors(*if any)

 

Bathrooms

High/Low dusting removing cobwebs in corners

Vacuum/Dust ceiling fans(*if stable)

Damp-wipe outlets, switches, panels, doorknobs

Scrub/sanitize sink/faucet

Scrub/sanitize shower/tub

Sanitize/toilet

Wipe/Clean mirrors

Wet-wipe doors/frames

Vacuum/mop tiled/hard floors

Vacuum carpets and area rugs

Damp-wipe light fixtures

Wet-wipe baseboards

Vacuum vents

Wet-wipe sanitize inside cabinets

Damp-wipe cabinet doors/sanitize drawers

 

Kitchen

Wet-wipe cabinet doors and drawers

Polish stainless-steel appliances (*if any)

Clean/polish microwave (inside and out)

Clean toaster oven (*if any)

Sanitize clean/polish counter tops, trim, and backsplash (*polish if granite or marble)

Inside oven cleaning

Inside fridge/freezer cleaning

Damp-wipe sanitize exterior of appliances

Wet-wipe clean stove backsplash

Stove top polish and cleaning (glass-electric/gas flame)

Wet-wipe sanitize range hood

Scrub sink/faucet (polish stainless steel/marble/granite)

Vacuum/dust ceiling fans (*if accessible and stable)

Damp-wipe sanitize kitchen furniture

Damp-wipe outlets, switches, panels, doorknobs

Polish wood furniture

Wet-wipe shine mirrors

Dust doors and door frames

Vacuum/mop hard floors(Tile/Hardwood)

Vacuum carpets/area rugs (if any)

Dust/vacuum all light fixtures(standing)

Wet-wipe baseboards

Vacuum vents

Underside/range hood cleaning

Scrub/sanitize floor behind/under refrigerator

Wet-wipe shine sliding glass doors(*if any)

 

Bedrooms

Vacuum under beds

High/Low dusting/removal of cobwebs in corners

Dust fans/ceiling fans (*if accessible and stable)

Sanitize tables and chairs

Damp-wipe outlets, switches, panels, doorknobs

Polish wood furniture

Wet-wipe shine mirrors

Wet-wipe doors/frames

Vacuum/mop hard floors

Vacuum/mop/stairs (*if hard surfaces/regular vacuum if carpeted)

Vacuum carpets and area rugs

Vacuum couch cushions

Damp-wipe light fixtures

Wet-wipe baseboards

Vacuum vents

First time clients who haven’t had their home cleaned professionally within the last month will need the One Time Clean option in the Extras section in order to give our crew members the time they need to achieve the high-quality results we’re known for. Once that’s complete, our Standard Clean is the perfect choice for weekly/biweekly/monthly services moving forward! Otherwise, we cannot guarantee the level of service.

 

Living Areas & Bedrooms

• Vacuum/sweep/mop
• Remove cobwebs
• Dust all surfaces and items
• Dust ceiling fans, light fixtures, blinds, and vents
• Dust baseboards & window sills
• Switch plates cleaned
• Doorknobs cleaned and disinfected

Bathrooms

• Counters, sinks, showers, bathtubs, fixtures cleaned and disinfected
• Toilets cleaned and disinfected
• Floors cleaned and disinfected
• Mirrors cleaned
• Dust ceiling fans, light fixtures, blinds, and vents
• Dust baseboards & window sills
• Exterior of cabinets and drawers cleaned
• Remove cobwebs
• Carpeting vacuumed (if carpeted)
• Empty trash, wipe down trash can
• Switch plates cleaned
• Doorknobs cleaned and disinfected

Kitchen

• Sweep/mop
• High/Low dusting
• Remove cobwebs
• Sinks, fixtures, counters cleaned and disinfected
• Exterior of appliances cleaned
• Exterior of cabinets and drawers cleaned
• Microwave cleaned and disinfected outside only (*inside cleaned only as booked under extras)
• Dust ceiling fans (*If within reach)
• light fixtures, blinds, and vents
• Exterior of range hood cleaned
• Stove top, burners, drip pans, and knobs cleaned
• Stainless steel polished
• Empty trash, wipe down trash can
• Switch plates wiped down
• Doorknobs cleaned and disinfected
• Refrigerator wiped down and polished (*Inside cleaned only if booked under extras)

We provide services for Baltimore, MD and surrounding areas.

One Time/Standard cleaning takes into account everything that involves cleaning a home or an apartment. Cleaning/vacuuming/moping/polishing floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer a wide range of  extra services like cleaning inside the fridge and inside the oven etc, these can be selected on the booking form when you select your service(s).

We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website booking page as well as pricing for extra add on services you may desire.

Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.

Sure thing. Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.